Previous incidents

Customer accounts have been updated and credit has been applied. Any further issues please reach out to support or via your account manager.

Issue has resolved, awaiting RFO from GTT.

The issue has been resolved, the root cause of the issue was an issue with our remotely triggered blackhole system for our services (non-third party ddos protected services) being triggered and subsequently re-routing one of our backhaul IPs on one of our core switches.

This configuration issue was quickly resolved and we expect no further disruptions following this incident.

Apologies for any inconvenience this disruption caused.