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Downtime

Outage for non-third party ddos protected services

Feb 2, 2025 at 2:00pm UTC
Affected services
API
London, United Kingdom

Resolved
Feb 2, 2025 at 2:31pm UTC

The issue has been resolved, the root cause of the issue was an issue with our remotely triggered blackhole system for our services (non-third party ddos protected services) being triggered and subsequently re-routing one of our backhaul IPs on one of our core switches.

This configuration issue was quickly resolved and we expect no further disruptions following this incident.

Apologies for any inconvenience this disruption caused.

Created
Feb 2, 2025 at 2:00pm UTC

We are investigating an issue with unreachable services in London