Previous incidents

We are now seeing regular latency with the search API.
We will continue to monitor and co-ordinate with Stripe on a root cause.

Issue with our automatic api deployment after a system update performed yesterday evening was identified and corrected.

No further disruption is expected.

The cause of the problem seems to have been hardware failure, we are working to get this rectified as soon as possible. Affected customers will be compensated accordingly.

IPv6 connectivity spiked after Cogent depeered with one of our T1 upstream. Prefixes have been announced over another T1 to mitigate this issue.