Previous incidents

August 2024
No incidents reported
July 2024
Jul 16, 2024
1 incident

Hypervisor offline

Degraded

Resolved Jul 16 at 09:11am BST

Hypervisor fully recovered.

Due to increase in ambient temperature in the data hall in which this hypervisor is located, it caused the machine to shut down to avoid hardware failure due to elevated temperature.

This has now been resolved and we do not expect further disruption.

We apologize for any inconvenience caused by this and we thank you for your patience.

2 previous updates

June 2024
Jun 03, 2024
1 incident

Dark Fiber Issues

Downtime

Resolved Jun 04 at 06:09am BST

All remaining customer services have been confirmed restored and stable. If you are having issues with your particular configuration please reach out on the customer portal to our support staff.

We apologize for any inconvenience caused by this. Blog post will follow addressing the incident and steps being taken to ensure something similar does not happen again in the future.

Best regards,
The Scaleblade Team

3 previous updates