All remaining customer services have been confirmed restored and stable. If you are having issues with your particular configuration please reach out on the customer portal to our support staff.

We apologize for any inconvenience caused by this. Blog post will follow addressing the incident and steps being taken to ensure something similar does not happen again in the future.

Best regards,
The Scaleblade Team

Service provider has restored dark fiber connection and we are slowly migrating services to route back over the dark fiber.

We have put in place measures to ensure site is accessible. Some services (like customer BGP) will be degraded until Dark Fiber connection has been fully restored.

We have identified an issue with the Dark Fiber connecting our network and hardware in the London area.

We have engineers en-route to resolve this issue and will update once we know more about the situation as well as the steps being taken to ensure this does not happen again.