Hypervisor offline
Resolved
Jul 16 at 09:11am BST
Hypervisor fully recovered.
Due to increase in ambient temperature in the data hall in which this hypervisor is located, it caused the machine to shut down to avoid hardware failure due to elevated temperature.
This has now been resolved and we do not expect further disruption.
We apologize for any inconvenience caused by this and we thank you for your patience.
Affected services
London, United Kingdom
Updated
Jul 16 at 08:36am BST
We have implemented a fix and are monitoring the issue.
Affected services
London, United Kingdom
Created
Jul 16 at 07:57am BST
Hypervisor offline due to hardware fault. One of our hypervisors are offline due to a hardware fault, we are investigating and working to resolve this issue as soon as possible for affected customers.
Affected services
London, United Kingdom