Previous incidents

June 2024
Jun 03, 2024
1 incident

Dark Fiber Issues

Downtime

Resolved Jun 04 at 06:09am BST

All remaining customer services have been confirmed restored and stable. If you are having issues with your particular configuration please reach out on the customer portal to our support staff.

We apologize for any inconvenience caused by this. Blog post will follow addressing the incident and steps being taken to ensure something similar does not happen again in the future.

Best regards,
The Scaleblade Team

3 previous updates

May 2024
No incidents reported
April 2024
Apr 16, 2024
1 incident

Payment API increased latency

Degraded

Resolved Apr 16 at 09:42pm BST

We are now seeing regular latency with the search API.
We will continue to monitor and co-ordinate with Stripe on a root cause.

2 previous updates