Previous incidents

September 2023
Sep 23, 2023
1 incident

Server migration


Resolved Sep 23 at 12:00pm BST

We are scheduling in a migration window for select customers to allow us to better optimise power availability in our London site.

Customers that are directly affected should not see outages lasting longer than 5-10 minutes for any individual customer at a time.

Sep 12, 2023
1 incident

London location outage


Resolved Sep 12 at 10:29am BST

It has been confirmed that everything is recovered and back to normal operations. Apologies for the disruption caused.

1 previous update

August 2023
No incidents reported
July 2023
Jul 19, 2023
1 incident

API + Panel Migration


Resolved Jul 19 at 08:06pm BST

We're working on migrating over to our new (v2) panel platform for our customer billing and services api/panel.

During this time you may find yourself unable to login or access client billing services. Hosting services will not be affected.