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Maintenance

LONDON - Core router(s) and switching upgrade LON1/LON2

Nov 30 at 10:00am GMT  –  Nov 30 at 12:00pm GMT
Affected services
Website
API
London, United Kingdom
Metal Provisioning

Resolved
Nov 30 at 11:07am GMT

We are extending the above maintenance by 30 minutes. Non protected services should be stable now, moving Path shortly - BGP services will be back online soon.

Created
Nov 30 at 10:00am GMT

We will be upgrading our core routing and switching devices in LON1 (indirectly affecting LON2 for the duration of the maintenance).

This upgrade is in line with our ongoing goals to improve connectivity and latency to our site(s) with network peers as well increase our service capacity, reliability and redundancy solutions.

Saturday 30th 10:00AM GMT (local) we will begin the deployment steps needed to move traffic over to our new router/switches in the site (these will be setup the evening before). We expect there to be a brief outage between LON1 & LON2 due to there being a physical move of the XC's between equipment at the same time.
We aim to re-establish connectivity within 15-20 minutes, 1 hour has been scheduled as the maximum time outage before restoring back to previous safe configuration in the event of unforeseen circumstances.

No further action is required from clients.
During the outage any emergency communication can be made directly via our noc email (noc@scaleblade.com).