Previous incidents

We will be performing maintenance to one of the switches in our client cabinets.
During the window we intend to failover customers to our relay switch in that space. There will be a brief interruption to services as we switch over.

We will be performing maintenance on our Portal API to better prepare for our Cloud Instance product release.

During this time there may be a period where tickets and billing with be unavailable. All client services will be unaffected.

While debugging an issue with recaptcha on our portal, the API was restarted several times resulting in some unavailability.

We have found the root cause of the problem to be with DNS resolving of the google.com domain and have implemented a fix. We do not expect any further downtime.