Previous incidents

March 2023
Mar 24, 2023
2 incidents

OOB connectivity remapping


Resolved Mar 24 at 10:30am GMT

We will be doing work on our out-of-band network to allow for better maintenance and to resolve some instability issues with our automatic services.

During this window some services ability to reboot and reinstall may be disrupted.

Upgrading uk-core switch


Resolved Mar 24 at 09:01am GMT

This maintenance has begun, we do not expect ongoing disruption of more than 5 minutes.

1 previous update

Mar 07, 2023
1 incident

API Maintenance


Resolved Mar 07 at 02:00pm GMT

During this timeframe the API might be rendered unresponsive for a brief period of time.

Mar 03, 2023
1 incident

Emergency maintenance to update critical switching firmware


Resolved Mar 04 at 12:49am GMT

Service has been restored, we will provide affected customers with a more accurate rundown of the outage details as well as applicable compensation in the coming days.

4 previous updates

February 2023
Feb 21, 2023
1 incident

Metal deploy migration


Resolved Feb 21 at 01:30pm GMT

We are currently migrating some internal services to our new operations boxes in order to increase redundancy and reliability.

This migration was successfully completed at 13:53 GMT.

Feb 17, 2023
1 incident

Emergency routing changes


Resolved Feb 17 at 03:30pm GMT

We will be performing a BGP session swap in London.
This should not be disruptive to clients.

There was a brief disruption to services in our London location at 23:20pm GMT this was due to a routing error with our upstream when we swapped our BGP session. This has been resolved and no further disruption is expected.

January 2023
No incidents reported