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Downtime

Outage for non-third party ddos protected services

Feb 02 at 02:00pm GMT
Affected services
Website
API
London, United Kingdom

Resolved
Feb 02 at 02:31pm GMT

The issue has been resolved, the root cause of the issue was an issue with our remotely triggered blackhole system for our services (non-third party ddos protected services) being triggered and subsequently re-routing one of our backhaul IPs on one of our core switches.

This configuration issue was quickly resolved and we expect no further disruptions following this incident.

Apologies for any inconvenience this disruption caused.

Created
Feb 02 at 02:00pm GMT

We are investigating an issue with unreachable services in London